Dispatcher Workspace Reimagining Dispatch

Dispatcher Workspace

Intelligent SIP proxy, conference, call center, and call management software. It enables collaboration among participants using radio and audio, linking the mission-critical radio operations with the business communities.

  • Embedding WebRTC and SIP’s latest innovations
  • Designed for robust mobility
  • Connect Zoom & MS Teams with radios & field operations
Runs on
windows-10
windows-11

Prominent Features

Conference Sessions

Concurrent conference sessions facilitate simultaneous communication for Workspace users across multiple conference rooms and applications, including radios and personnel interactions.

Audio & Video Control

Global and component-level control of audio and video input and output devices in the Workspace, allowing for individual control overrides tailored to each conference room.

Speed-Dial

The speed dial component enables workspace users to select resources like radios, telephones, and contacts, facilitating immediate and efficient dialing of multiple individuals, radios, and telephones.

Call History

An advanced call history component that tracks all answered radio and telephone calls, including abandoned calls caller and callee information.

Corporate Directory

A contacts directory designed for corporate, suppliers, and dispatch operations, enabling users to create speed dial tabs and dynamic teams customized to fulfill specific operational needs for services.

Team Builder

Enabling users to assemble teams or groups consisting of personnel, radios, and devices as needed to respond to situational changes in both business and field operations

Status Updates

System status updates with alerts and badges for system services: host servers, databases, and USB controllers.

Modular Workspace

With drag-and-drop functionality, click-to-dial capability, gestures, and badges. Flexible configuration and layout options, customizable color themes, component sizes, and placement according to user preferences.

Call Waiting

An advanced call waiting queue for inbound radios and telephone calls, offering features like call prioritization, caller information display, and location mapping.

Dispatch Resources

A component designed to access dispatch resources such as radios, channels, talk-groups, devices, and telephones, which are utilized for creating speed dials or teams.

Virtual Keyboard

Virtual keyboard functionality designed for touch monitors and mobile devices.

Digital Clocks

User-defined digital clocks for regional and international time zones.

Alerts

Audio alerts, global alerts, notifications toolbar

Drag & Drop

Drag-and-drop calls into userselected conferences for efficient handling and management.

Unlock the full potential of your dispatch operations with advanced solutions designed to streamline communication and enhance performance.

Upgrade to SEQUENCE®

Designed for mobility and developed using advanced technology, the SEQUENCE Dispatcher Workspace offers significant enhancements over main-stream dispatch consoles.

Workspace embeds WebRTC and SIP’s latest innovations with INEMSOFT’s intelligent SIP proxy, and call manager. It enables collaboration among participants using radio and audio, with chat and video on the roadmap, linking the mission-critical radio operations with the business communities working with Zoom, teams, and other business applications.

How can we help you?

Connect with an iNEMSOFT expert to get started.