SEQUENCE® DISPATCHHigh-stakes Environments Demand: Power, Speed, Reliability.

In today’s fast-paced world, effective communication can mean the difference between success and crisis. SEQUENCE® is INEMSOFT’s next-generation dispatch console system, designed for mission-critical environments where reliability, speed, and seamless communication are non-negotiable.

  • Reliable Across Industries: Aviation, rail, public safety, healthcare, transportation, and more.
  • Unified Platform: Combines radio, telephony, and digital tools in a single, intuitive console.
  • Advanced Technology: Utilizing a state-of-the-art, custom-engineered voice engine for superior call management.
  • Faster Response: Real-time interoperability reduces response times by up to 30%.
  • Cloud-Ready & Scalable: Modern, cost-effective solution that grows with your organization.
  • Future-Proof: Positions your team for success in the rapidly expanding global unified communications market.

Cutting-Edge Technology & User-Centric Design

A flexible platform that adapts to your workflows

At the heart of SEQUENCE is the SEQ module, an all-in-one engine for SIP proxying, call management and conferencing, and device orchestration under development. Deploy on-premises, in private clouds, or hybrid setups with geospatial redundancy. This architecture supports unlimited scalability without hardware dependencies, making migrations from legacy console system seamless. In aviation, where dispatch software benefits include 15-20% improved on-time performance, SEQUENCE optimizes radio-telephony for gate coordination.

Back end technology

SEQUENCE® iCAS: Powering Next-Level Dispatch

Value-Engineered for High-Performance Operations

SEQUENCE® iCAS, the upgraded component of the SEQUENCE platform, builds on the proven legacy of ClassOne iCAS. Designed for mission-critical rail operations, it delivers reliable, real-time coordination and scalable performance, ensuring your teams stay ahead of operational challenges.

Unified Communications Hub

SIP proxy, call routing, audio conferencing, and call center features in one platform. Supports inbound/outbound calls, radio patching, and team collaboration – ideal for aviation OCCs managing multiple flights.

Radio Gateway Integration

Bridges UHF/VHF, P25, and digital radios with IP/SIP for over-the-air access, PTT, frequency changes, and multi-channel monitoring. JITC-certified & FIPS 140-3 compliant for secure communications in sensitive environments (non-commercial)*.

Main Features

Unified Communications & Device Management

A comprehensive platform for managing radio and telephone communications, offering full unified communications and PBX functionality. It integrates SIP devices, radio gateways, and consoles with an open architecture, connecting to PSTN and other UC platforms. The system’s core includes an applications manager, session manager, and call manager, with optional device management. It supports call processing, routing, conferencing, and recording, all managed through high performance APIs.

  • SIP device integration
  • PSTN and UC platform connectivity
  • Call routing, conferencing, recording
  • High-performance APIs
  • Optional device management
  • Local High-Availability & Multisite support
  • Call traffic load balancing
  • Session Manager, Call Manager, App Manager

Core Capabilities

While the ClassOne iCAS has set a strong example in freight rail, SEQUENCE iCAS capabilities will expand from improving efficiencies and minimizing downtime to enabling predictive maintenance in complex environments. These capabilities will extend to industries like public transit, aviation, healthcare, and logistics, where coordination, safety, and operational resilience are essential.

Proven Reliability

Builds on ClassOne iCAS’s track record in Class I railroads and freight operations.

Cost Savings

Potential 20–40% reduction in infrastructure costs through IP/SIP migration.

Scalable SIP-Based Dispatch

Seamlessly integrates radio and telephony for real-time coordination.

Operational Efficiency

Improves resource allocation, reducing downtime by 15–20%.

Predictive Maintenance & Anomaly Detection

Minimize disruptions in high-volume corridors.

High Availability & Resilience

Low-latency conferencing (50ms) and geospatial DR ensure uninterrupted operations.

Proven Benefits

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Boost Efficiency

Integrated radio-telephony bridging accelerates resolutions by 20–30%.

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Drive Growth

Scalable platform supports expanding teams, capitalizing on the booming UC market.

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Enhance Safety

Real-time analytics and anomaly detection predict issues and align with FAA/industry mandates.

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Cut Costs

Open-source foundation lowers TCO by 30–50%, avoids vendor lock-in, and simplifies cloud transitions.

Industries & Use Cases

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Aviation (Flight Ops)

Coordinate ground crews and pilots via radio-telephony bridging; reduce delays by 20% during peaks

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Public Safety

Enable multi-agency PTT and emergency conferencing; cut response times by 30%

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Transportation

Manage fleets with location-aware dispatching; improve on-time performance by 15%

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Healthcare

Triage calls with skills-based routing; enhance patient care efficiency

Not Finding a Relevant Use-Case?

SEQUENCE® Dispatch serves different use-cases in almost all industries where reliable, real-time coordination for safety, and operational resilience are essential

Contact us for more details and deeper discussions about your specific needs.

Contact Us

Get Access to Our Next-Gen Dispatcher Workspace

The Dispatcher Workspace is a browser-based console that streamlines dispatch operations by unifying radio, telephony, and digital tools in a single intuitive interface. Available exclusively with SEQUENCE Dispatch, it’s designed to enhance situational awareness, speed up response times, and improve coordination across teams.

Back end technology

Key Features:

  • Unified Communications: Handle calls, radio, and team collaboration seamlessly.
  • Flexible UI/UX: Drag-and-drop interfaces, gesture controls, and remote access.
  • Real-Time Efficiency: Coordinate faster and reduce operational downtime.
  • Secure & Compliant: Built for sensitive environments with robust security standards.
How can we help you?

Connect with an iNEMSOFT expert to get started.